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Firebird Custom | Custom t-shirts

Q1. How can I place an order?
You can send an email to us or you can call our phone number.Please provide the details of your requirements clear.So we can send you the offer at the first time.
Q2. When can I get the price?
Usually we quote within 2 hours after we confirm the detail of your order.We also have a reference price table for you.(click for detail) Please consult us if you need the exact price.
Q3. Are you a factory or trading company?
We are factory,we can guarantee our price is first-hand,our products are high quality.
Q4. What is the payment way?
We accept Paypal.T/T,Western Union,etc.
Q5. What is the terms of delivery?
We accept EXW,FOB,CRF,CIF,etc.You can choose the one which is the most convenient or cost effective for you.
Q6. Can you do customized designs and package ?
Totally acceptable.We have a professional designer team can help you custom your design.And we also have a package catalogue for you to confirm(click for detail)
Q7. What is your OEM service procedures?
Confirm the artwork from customer, to modify and then making the Pre-production sample.
Making Pre-production sample within 5-7 days.And we will send Pre-production sample photo for you to confirm. 
After the quality,and packing details are confirmed, we can start mass production.
Confirm the shipment detail of products and the cargo after inspection can be shipped.
Q8. What is your MOQ and price.
Our MOQ for socks is 100 pairs per color per size per design.
Our MOQ for Hat is 50pcs per color per size per design.
Our MOQ for T-shirt is 50pcs per color per size per design.
Q9. How about your sample fee and sample time.
If we have the socks in stock, one similar sample can be sent to you with freight collect.
If you need custom sample, Sample time is about 5-7 days after design confirmed. 
Q10. Would you be willing to sign a non-disclosure agreement so that I further decide to work with you ?
Yes. Of course. We would like to sign and keep our customers profits and secrets. Without customers permission, we never show customers design to public.


If you have any suggestions or question for us.Please contact us.
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