Sock FAQ:

Q1. Can you do customized designs and package ?

 Yes, OEM service for sock designs and sock packaging , the packaging such as sock label or sock box.

Q2. Are you factory or trader?

 We are sock factory, Our factory have more than 12 years experience production socks.

Q3. What is your MOQ and price?

 Our minimum order quantity is 100 pairs each designs each size.
 The price is based on your designs, material, size and the quantity.

Q4. How to pay?

 We accept the payment via Alibaba, T/T (bank transfer) and Western Union, even Paypal.Please inquire us about the details in advance. 

Q5. Do you accept Quality inspection ?

 Yes we can accept third party inspection.

Hat FAQ

Q1: Could I get some samples?

A1: Certainly yes, sample orders with your designs are welcomed.

Q2:How is the order process?

A2:Confirm specifications - > confirm price - > proofing - > confirm sample - > sign a contract, arrange bulk production - > finish production - > inspection (photo or real product) - > balance payment - > delivery - > after-sales service.

Q3:How soon can I get my products made? How can I make payment ?

A3:Sample production time is about 5-7 days and bulk production time is about 25-30 days after the payment is received and confirm all the details .

Usually we use Ali Trade Assurance,T/T,Western Union or PAYPAL.

Q4: What format of the file do you need if I want my own design?

A5: If you can provide PDF, JPG, AI,etc.Our designer can make sample for final confirmation.

Q6: What shipping way usually you use ?

A6:Usually we use DHL,FedEx,UPS and TNT,about 3-5 days to your door after sending.

Clothing FAQ

Q1: Do you have a factory?

A: Yes,we have our own factory with many kinds of manufacturing machines and have specialized in foreign trade export for more

than 10 years.

Q2: Can I make my own design?

A: Yes,we can make samples as your design draft or original sample.

We can make any customized size and color.

Q3: Can I get the Pre-production or Top sample?

A: Yes,we will send you sample for reference and start the production after you confirm.If you need,we can send top sample to

you.

Q4: Can I have my own brand or logo on your products?

A: Yes,we are pleasure to be your long-term OEM manufacturer in China.

Q5: How to pay express charges if ordering bulk or samples?

A: You can use your DHL, FEDEX, TNT, UPS account by freight collect at destination. For those customers who do not have an courier account, we will calculate the express freight charge for you and you can pay the freight charge directly to our company account or paypal. Then we will delivery the samples by prepaid.

Q6: What's your order process?

A : Step 1: Confirm the order details (design/art-work, material, quantity, size etc)

 Step2: Pay the deposit

Step 3: Start production

Step 4: Finish production and quality checking

Step 5: Arrange the balance